Town of Franklin, TN. Make use of the pre-addressed package enclosed along with your expenses to send payment to the lockbox running place.

Town of Franklin, TN. Make use of the pre-addressed package enclosed along with your expenses to send payment to the lockbox running place.

Mail your own installment to Support Service section; 109 Third Avenue southern area; Suite 141, Franklin, TN 37064

Utilize the pre-addressed envelope confined along with your bill to post installment to the lockbox processing place. (there is absolutely no package housing in case you are a bank draft client.)

Call us on regular business days between 8 am and 5 pm and pay by mastercard without any further fee at 615 794-4572

Spot the repayment in the white Drop Box utilizing the City of Franklin logo design found on 2 nd method in the downtown area Franklin involving the vehicle parking garage and St. Phillip’s Catholic Church.

Repayments tend to be acknowledged by means of check, mastercard, revenue purchase and lender draft (calls for sign up ahead of time). Be sure to avoid setting profit the fall container or post.

Energy Billing / Customer Service

The financing Department accounts for the payment and assortment of customer and developer costs, alongside managing billing and number of charges various other drinking water areas around the urban area. You can find four water districts for the town. Issues should always be answered to (615) 794-4572.

Connections Cost

Engage Costs for New Contacts


There’s a $50.00 non-refundable application fee for new and transferring subscribers to offset accounting and field work incurred by City of Franklin. Residential applications can be found here. Commercial/Nonresidential application forms are available right here. The town expense for solution in arrears. Initial statement was granted more or less 30 – 45 times after connection. Drinking water yards were browse and provider try billed month-to-month. Sewer is actually billed predicated on drinking water sent. The metropolis of Franklin does not modify water or sewer bills for grass sprinkling. Bills ought to be paid on or prior to the deadline proven to find the net rates (without penalty). Breakdown to get a bill will not launch a client from repayment duty, nor lengthened the rebate time. A late charge of 10% try applied if the repayment not be gotten by the «later part of the After» big date. If you find a bill is certainly not settled on or before ten (10) era following the «Late After» date, the consumer’s service might be discontinued without further see.

There will be at the least 1000 gallons per buyer.

For Water/Sewer Prices, click.

Reconnection Charges

In case the consumer does not spend the entire bill because of the due date, water are susceptible to cut-off and a $35.00 reconnection fee is going to be needed for continued services. The cost for reconnection after service section hrs (after 5:00 PM) try $75.00.

Seasonal Services Fee

An individual may ask a seasonal (temporary) switch off. There will be a fee of $25.00 for this service. The accounts will stay energetic and there shall be the very least expenses evaluated per billing period.

Temporary Turn-Off Fee

If a person wants to be briefly switched off for repair works or just about any other purpose your customer’s unique benefit, you’ll encounter a $25.00 provider fee when it comes down to discontinuance and reinstatement of service.

Methods of repayment

The metropolis offers most installment options to see buyer needs. These vary in expense and efficiency.

1.Bank draft can be obtained without expense by completing and submitting an Automatic Bank Draft agreement. Lender draft will become good at about 6 to 8 months from application big date.

2.Mail installment in the workplace by using the package furnished with the bill. This choice try processed through a lockbox services to decrease area cost for handbook handling.

3.Bill wages choices through buyer finance institutions (online financial). Most banking companies problem a and post they to the town (let 7 days for control).

4.Online energy repayments using a credit score rating or debit credit is obtainable 24/7 for non-delinquent accounts. A convenience charge is energized by third party processor.

5.Telephone costs could be generated around the clock for non-delinquent reports. A convenience cost are energized by third party processor.

6.The drop container can be found 24/7 and is located at 109 Second path South (inside average) between the vehicle parking garage and St. Phillips Catholic Church.

Cost-free people are required for some of the attached documents.They is installed by clicking on the icons below.

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